FAQs: How BDWeb Supports Your Small Business Growth
FAQs
We’ve got straight answers to the top questions small businesses ask before building their website with us.
What happens to my site if I cancel or after my term ends? Do I own the website?
Yes — when your term is complete, the website is yours to keep. We can transfer it to your own account on the platform or provide a static export for hosting elsewhere. If you cancel early, you can buy out the remaining balance or pay a reduced recovery fee. After your term, you can continue month-to-month with maintenance included, or keep hosting with us and handle your own updates.
How fast will my site be ready?
Most sites launch in 30 days or less once we have your content and brand materials. Smaller builds can often be live even faster. Larger projects with add-ons (like booking or SEO) may take longer, but we’ll confirm a clear timeline during onboarding.
What do I get with my subscription?
Your plan includes secure hosting, platform updates, technical maintenance, and ongoing support. We also cover small content edits (text changes, image swaps, minor layout tweaks) and performance monitoring. Larger requests, like new pages or redesigns, can be scoped as upgrades.
Is my site ADA/WCAG compliant?
We follow WCAG 2.1 AA best practices such as logical headings, strong color contrast, and descriptive alt text, so your site works with assistive technologies like screen readers. While no provider can guarantee full ADA/WCAG compliance without specialized audits, your site will launch with a strong accessibility foundation.
Will my site comply with privacy laws like GDPR or CCPA?
Yes. All sites include a privacy policy and a cookie consent banner — covering the basics for most local businesses. If your business serves regions with stricter rules or runs advanced tracking for ads, we can configure enhanced privacy features.
What types of businesses do you build sites for?
We work with local service businesses — contractors, restaurants, professional services, nonprofits, and other growing companies. Our model is designed for organizations that need a professional site to generate leads and revenue without a big upfront cost.
Do you offer a money-back guarantee?
Yes. You have 7 days after signing up to cancel for a full refund, as long as design work hasn’t started. After that, our normal subscription terms apply.
Will my site be optimized for Google?
Yes. Every BDweb site is built with SEO-friendly structure, mobile responsiveness, and fast load speeds. We also connect your site to Google Analytics and Search Console. For clients who want advanced SEO campaigns, local search, or schema enhancements, we offer upgrade options.
Do I need to provide content and images? What if I don’t have them?
You can supply your own text and images through our intake process, but if you don’t have them, we can help. We offer professional copywriting, stock photo sourcing, and can recommend custom photo or video shoots as upgrades.
How do I request support or changes after launch?
You’ll have access to our support team for content edits, troubleshooting, and small updates included in your plan. Bigger requests — like new pages, design overhauls, or advanced integrations — can be added as upgrades. Requests are submitted through our client portal, and most updates are handled quickly.
Does my plan include Google Business Profile management?
Your Core and Pro plans include a basic sync — we connect your website to your Google Business Profile, add your key business details, and enable Local Business Schema to boost local SEO visibility.
Full GBP management (like review replies, posts, photo uploads, and advanced optimization) is not included in your monthly plan but can be added as a separate digital marketing service if needed.
What platform will my site be built on?
Your site will be built on a secure, high-performance website platform designed for speed, mobile responsiveness, and long-term scalability. It’s fully managed — meaning hosting, updates, and core maintenance are included in your subscription. The platform is proprietary, which allows us to ensure security, consistency, and regular feature improvements, while still giving you easy editing access if you want to make updates yourself.
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If you need more information about our services, the CAS framework, or how we can help your business grow online, contact us directly. Our team is ready to provide clear guidance and tailored solutions to fit your needs.
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